Refund policy
At iBlush, we’re here to support your wellness journey and make it completely risk-free. If iBlush doesn’t work for you, we’ve got your back with our refund and store credit options!
Refunds
Available only for first-time purchases within 14 days of your order arriving.
Store Credit
If you purchased any of the following products, we’ll issue you store credit of equal value so that you can try something else:
- iBlush Patches
- iBlush Gels
- iBlush Tablets
To request a refund or store credit, email us at info@iblush.com with your order details and a quick explanation of your experience. 💌
Here’s the twist: we don’t require you to send the items back! Instead, we encourage you to share the love—pass iBlush along to a friend or loved one who might benefit from it. Many customers find that what didn’t work for them is a perfect match for someone else. 🌟
For orders with free shipping, the standard shipping fee for your country will be deducted from your refund or store credit to help us cover part of the shipping costs. Any shipping fees you paid during checkout are non-refundable.
Important Things to Note
- We do not offer refunds or store credit for change of mind. Be sure to double-check your order before completing your purchase! 💡
- If you bought iBlush from a third-party retailer or marketplace, please contact them directly for their refund policy.
Damages or Delivery Issues
Uh-oh, something went wrong with your order? 😟 If your item is damaged, defective, or you received the wrong product, let us know ASAP! Contact us within 7 days of delivery at info@iblushshop.com, and we’ll make it right. Be sure to hold on to all packaging and snap a quick photo to help speed things up.
A Few Final Details
- Refunds and store credit are typically processed within 7–10 business days of approval.
- We reserve the right to decline requests that don’t follow these guidelines.
Why We Care
At iBlush, we want you to feel your best, every step of the way. If something isn’t quite right, please don’t hesitate to reach out. Your feedback helps us improve, and we’re here to support your wellness journey. Thank you for choosing iBlush—you’re the reason we do what we do! 💕✨